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You Are Here: Home > Personal Finance > Mortgages > 4 steps to get the right mortgage
How To Get The Right Mortgage

Follow these 4 simple steps

Last update : March 2010
Page summary:
Most of us aren't mortgage experts so we need a set of easy steps to guide and help us find the right mortgage and the best price.
Are you an expert in mortgages?

Most people aren't because they don't work in a bank or directly with mortgages. And for this reason most of us need a set of easy steps to guide us when choosing a mortgage. And that's what this guide is all about. Follow it, and there's little chance you'll go wrong.

Your time = a profitable investment

I've tried to make this guide simple and easy to follow. However, putting in practice will take longer than a few hours but of course this does not have to be done in one go. Think of the time you spend as an investment, because if you get the right mortgage at the best price it will save you thousands of pounds.

Remember, for most people, at least those that don't take the time to research what they're buying, the mortgage lenders are the hunters - the customers the hunted. But anyone, including you, armed with the right knowledge and ready to ask the right questions can easily turn into the hunter with the lenders now becoming the prey.

This is important because although many mortgages are bad value and far too expensive there are still plenty of good deals on the market. And believe me, these deals are obtainable if you read this guide and take the suggested action.

Step 1 : Personal Budgeting and initial mortgage research
Work out your personal budget

The first question to ask yourself is how much you can afford to pay on a monthly basis for your mortgage. You might already have this figure in your head or you might need to do a personal budget, see how much money you're got coming in every month and how much is being paid out.

Initial mortgage research

Do some initial research into the best style of mortgage for your needs. See -

Are you favouring an interest only fixed rate deal, or a discounted tracker, perhaps you have large savings so an Offset looks attractive. Also, make sure you fully understand how the different interest rates work and what the LTV is (Loan-To-Value).

Spend an hour or so checking out the web but always be on the lookout for spammy mortgage sites with names like www.no1-cheap-mortgages.co.uk or www.best-mortgage-4-u.co.uk. Chances are they'll be lead collection sites wanting all your personal information which will then be sold to the higher bidder, and my experience they also tend to be suspect.

Also, it is a good idea to buy one of the mortgage magazines, such as What Mortgage, as they will be full of adverts and they always list hundreds of different deals in their mortgage tables. These magazines are excellent for initial research.

Don't spend any more than a few hours doing this initial research. Just get a load of different ideas together (some will be good, others bad) as there's plenty of time to look into the finer points in the later Steps.

What this step has accomplished
  1. Some ideas of what you can afford to pay per month, and
  2. A number of different mortgage styles to consider
Step 2 : Contact 3-4 mortgage brokers and the same number of banks
When looking to buy any financial product it usually pays to shop around. And this is especially true when trying to find the right mortgage.

Have an initial chat with at least 3-4 mortgage brokers and the same number of banks or building societies, including your own bank. Some of the larger brokers are -

Use the phone

The good news is that most mortgages these days are brokered over the phone so it won't matter if you live in London and the broker or bank is in Manchester.

Give them the following information

When you first talk to the different brokers/lenders be ready to explain the following -

  • What your financial circumstances are, including a rough idea of what you can afford to pay every month
  • What sort of property you're interested in buying, how much it costs and whether you can put up a cash deposit
  • Some mortgage ideas you've been thinking about, you might for example insist on it being a fixed rate repayment style, or a tracker etc
  • But tell the different brokers/lenders you're also interested in hearing their suggestions. Important - make sure they break down all the fees for the products they recommend

Maybe the brokers/lenders will offer some advice and information straight away or it might take a few days for them to get back to you.

When you've got all the information you should be able to spot some deals which look interesting and should be investigated further.

Ask these questions - making sure you get proper answers
Now you've got some mortgages to look into further call back the brokers and lenders and ask them the following questions.
Don't be apprehensive about asking what you might think is a stupid question because in good personal finance there are no stupid questions.
Question : What is the interest rate I'll be charged?
  • Will you be paying a discounted rate, fixed rate or the Standard Variable Rate, and if a special rate how long will it last, 6 months, 1 year, 5 years etc
  • What will happen at the end of the discounted/fixed rate period, will for example the interest rate be set at the lender's SVR (Standard-Variable-Rate) - more information on the introduction to mortgages page
Question : What is the lender's SVR?
  • Useful information can often be gleaned here as some lenders, notably the Building Societies, have traditionally had lower SVRs than the banks
  • Look to see who is charging a high or a low SVR and then tend to favour those institutions with low SVRs even if you're not going to be paying it (you might have to pay it though in the future if/when a discounted deal expires)
Question : What will my monthly repayments be at the current interest rate?
  • Also, ask what the difference would be for every 1% rise in the interest rate and then stress test your ability to pay, for example -
  • If the current rate is 4% the monthly paying is £600 and that rose around £150 per 1% increase in rates
  • So if rates were to rise 1%, 2% or 5% could you still afford the mortgage? If not then the mortgage might be too large
  • Remember, it's only common sense to prepare for the worst even if it never happens
Question : What is the APR?
  • APRs enable us to compare like with like, and it will offer a true reflection of what the loan will cost, including all fees and charges
  • If the just the interest rate is quoted it would be possible for a mortgage charging 4% to be more expensive to service than one charging 5% because the 4% deal lumps the consumer with massive fees
  • That's the theory anyway but in reality an APR is not perfect so only use it as a guide
Question : How much and what are the early redemption charges?
  • It's good if redemption charges use a sliding scale, ie expensive in year 1, less in year 2, and further reduced in year 3 etc
  • Don't be scared by high initial redemption charges during a discounted interest rate period (usually 1 - 3 years) as I think they're only fair, a contract was signed and we must respect that
  • It's also important to check the exact date when no exit-fees are charged (or at least only nominal ones)
  • Be wary of mortgages that still levy a redemption fee after 5 years as they make the mortgage very inflexible
Question : What are the arrangement fees?
  • Sometimes called initial fees - more information on mortgage fees & charges
  • Will the mortgage broker be charging a fee or will he collect a commission directly from the lender?
  • Don't be worried initially if the broker wants to charge you for advice as sometimes it can work out cheaper that way
Question : Does the mortgage come with compulsory insurance?
  • Some lenders will insist it's part of the mortgage deal that you also buy some insurance from them, perhaps household or life insurance etc
  • But they'll normally allow you to opt out for a set fee, in the £25 - £50 range
  • But if they do insist then how long will you be locked into buying it, 1 year, 2 years etc?
Question : Can I make overpayments, underpayments or take a payment holiday?
  • This question is important as it gauges how flexible a mortgage is as some mortgages put restrictions on the payments
  • Overpayments are where extra money is paid, say £150 this month, none next month and £175 the following etc
  • An underpayment is where you're supposed to pay £600 but can only afford £400 that month
  • A payment holiday is where you miss a payment altogether
  • Each mortgage will handle the above differently so get all the details
Question : Will you be charged a Mortgage Indemnity Guarantee (MIG)?
  • If you're asking for a large loan in relation to a property's value then many lenders will make you pay MIG - more information on mortgage indemnity guarantee
  • As the name suggests it's an insurance policy which guarantees to pay the lender's losses if you default, but the cheeky thing is you pay for it
  • And if you're forced to pay how long will you have to keep paying the premiums, 1, 2, 3+ years etc

Get proper and detailed answers to the above questions and you're getting ever closer to finding the right deal. What's needed now is for you to mull over the different mortgages you've been offered, and that's what the next step is about.

What this step has accomplished
  • You're getting further educated in the finer points of mortgages and have probably become a minor expert
  • Plus, your confidence level will have risen dramatically. You should now be sure that you're going to get the right deal and more importantly nobody is going to be able to pull the wool over your eyes especially when it comes to charges and fees
Step 3 : Mull the figures over
Make sure you take enough time to mull the figures over, this might take several weeks. Also go back and recheck your monthly budget - can you really afford to make those payments etc?

When thinking about the different mortgages you've been offered spend time on the following points.

See what the brokers have suggested

Look closely at their figures taking special care to understand how the charges and fees work with each individual mortgage.

Also, make sure you understand how the mortgage broker will charge for his advice. Most advice will be free (they collect a commission off the lender) but some do charge, if they do make sure this figure is taken into account.

Compare flexibility
  • Compare the flexibility of each mortgage against one another
  • Remember, the more flexible a financial product is, including mortgages, the better it is
  • Who knows for example what your family's financial situation will be like next year, the year after or even in 5 years
  • So the ability to make overpayments, underpayments, maybe even take a payment holiday are important

But balance flexibility with the price of the mortgage

What I mean is that many of the best deals are inflexible for the first 1-5 years whereas more expensive deals can offer far more flexibility, at least in the short term. Personally, I wouldn't mind having an inflexible mortgage (if the monthly repayments and initial costs were cheap) for a few years as long as it became more flexible as time progressed. For example -

  • During the first 2 years there might be hefty early repayment penalties plus no chance of overpaying/underpaying
  • But in year 3 and beyond the redemption charges expire and overall the loan became far more flexible
You're almost there

You've now spent a fair amount of time researching the mortgage market and are probably seriously considering between 2 and 12 different mortgages.

However, as indicated at the beginning of this guide you're not an expert in mortgages. This means the lenders probably still have the upper hand as it's possible that you might have missed some of the small print tricks which normally mean sneaky charges. And it's charges and fees that almost always make the difference between a good deal and a bad one.

So in the next Step you're going to be asking your broker/lender 3 simple yet fail-safe questions that will cut right to the heart of whether a mortgage deal is good, so-so or bad.

Important point re Fees and charges

Most lenders will give you an option of how to pay for the fees. Up front in cash or the amount gets added to the overall loan, and they'll be paid over the term of the mortgage, normally 20-25 years.

Agreeing to pay fees over such a long period of time is a great move for the bank, not such a financially sound one for you. However, I do admit that many people will struggle to pay for example total fees of £1,500 and will be forced to add them to the loan.

But if possible, even if that means money will be tight for a few months always try to pay as much of the initial fees as you can. Many lenders will allow you to pay a proportion of them in cash, say 50%, with the balance getting added to the loan and that's not a bad compromise.

What this step has accomplished
  • You've now fully researched the mortgage market, thought about a few different deals and come up with a list of between 3 and 10 to choose from
  • Not bad considering there are 3,000+ mortgages on the market
Step 4 : Ask these 3 fail-safe questions
Now it's time to run the fail-safe questions past the individual mortgages. Remember, you're not a mortgage expert so there is still a chance that you've missed something, possibly relating to small print charges. If so the 3 questions will highlight any problems.

Contact the brokers/lenders again and for each mortgage ask them the following 3 questions making sure the answers are in pounds and pence and not percentages -

  1. What are the total upfront fees and charges on the deal
  2. What will be the total interest charged (not counting the loan principal) over the first 5 years
  3. What are the total closing costs during year 1, 2, 3, 4 and 5 and are there any closing costs after year 5 (by 'closing' I mean if you were to remortgage, ie cancelling your present deal with say Natwest and moving to a new mortgage with The Nationwide)

If you ask the above and get answers you'll instantly be able to see the best value mortgage. And the beauty of the questions are -

a) They're simple and
b) Impossible to fudge

For example, the total upfront charges for a certain mortgage are either £1,025.56 or they're not, they can't be 'around £1,025.56'. Remember, this is a simple mortgage loan we're talking about not the potential financing of the 2012 London Olympics.

So anyone that tries to fob you off with wishy-washy answers is at best incompetent and at worst trying to hide something.

Why 5 years

Some people have asked why concentrate on the costs and interest bill over 5 years, why not 3 years or the full life of the mortgage? Because 5 years is about right as it's probably the average time that people hold a mortgage before changing or refinancing into a new deal.

5 years also gives plenty of time for any early repayment/redemption charges to naturally expire. If it was 1 or 2 years then most mortgages would seem unnaturally expensive when some of the fees were taken into account.

Again, don't be scared of high early redemption penalties during the first few years as these are mainly fair. Otherwise many people might refinance their mortgage 2-3 times a year. So high penalties in the first few years of a mortgage are natural, it's only when they still exist after 5+ years that we should be concerned.

Important - Get the answers in writing

Most mortgage sellers (even if they work in a bank) will be on some sort of commission. Sell more mortgages and earn more money and often the worst value mortgages (for the customer) will pay the highest commission to the salesman.

Unfortunately whenever high bonuses are paid that means there's always scope for monkey business, ie a salesman might not always tell the truth, or perhaps he conceals facts to make the sale.

So I strongly advise that you get the answers in writing and on official company notepaper (a company email would probably do but check this as I'm not a lawyer). By all means talk about the figures on the phone but say you need them in writing as well for your records.

Mortgage Tip : If you're uncomfortable asking for this information then use the 'unseen advisor trick'.

Say that your Father/Mother/brother/sister/friend who's an accountant/lawyer/businessman advises you on all your financial matters and they insist you have this information in writing.

And if the broker asks to speak to them say no, as they prefer to stay in the background and only talk with you.

Now, if a bank or mortgage broker refuses to furnish this information in writing, perhaps they say it's not possible due to company policy etc then probabilities would suggest they're trying to hide something. You're about to enter into a major financial deal for probably hundreds of thousands of pounds and one side refuses to commit some simple information to paper. Common sense says that's not right.

Remember, you are in full control of whom to do business with, not the other way around. So if a broker or lender starts to play games you must realise there are many other companies that would love your business and will be only too happy to be completely transparent with you.

To summarise - get the figures in writing and if they refuse dump that company immediately.

Did you know? - 'Reserving' a mortgage deal is often possible

Many lenders will allow you to 'reserve' a certain mortgage deal for up to 3 months before you actually sign the papers. This makes sense as the buying and selling of property can take time.

There's usually no charge for the reserving a deal which makes it an excellent feature, as if in the meantime you find a better deal it is possible to go with that one.

What this step has accomplished
  • If you've followed all the Steps and got proper answers to the last 3 questions then you've found the right mortgage for your needs at the best price
  • Plus, as an added bonus you will have learnt so much about mortgages in general that if you want to remortgage in the future the process of picking the best deal will be easy
Getting the right Mortgage deal: Conclusions

Many people view the mortgage market as a maze making it hard to find the right deal but easy to get lost and land up with the wrong deal. Sadly I think this analogy is only too true but only for those that don't take the time and effort to research the market and fully understand what they're buying.

Remember, what I said right at the beginning -

  • The banks and finance firms normally play the role of the hunters, and the majority of consumers the hunted

But if you follow the 4 Steps listed above you can easily turn the tables and become the hunter - then the best deals will be easy to spot making sure you get the right mortgage for your circumstances at the best price

Good luck when you go mortgage hunting!

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